Shipping

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). MANIPULATIVES, ELECTRONIC MEDIA (CDs, DVDs, CASSETTES, CD-ROMs, VIDEOS, E-BOOKS, COMPUTER SOFTWARE AND PRODUCTS WITH AN INTERNET COMPONENT) CANNOT BE RETURNED OR REFUNDED. A restocking fee of up to 20% may be deducted for items returned opened (not in original shrink-wrap). NO REFUNDS WILL BE GIVEN FOR RETURNS THAT ARE NOT PRE-APPROVED. .

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

You should expect to receive your refund within 1-2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (3 to 10 business days).

EARN 5% BACK ON ALL PURCHASES WITH OUR CUSTOMER LOYALTY PROGRAM!

HOW DO I JOIN THE CUSTOMER LOYALTY PROGRAM?

Customers who have created accounts are automatically enrolled into our Customer Loyalty Program. If you have not created an account, you can join the Program by creating an account after your first purchase completion. Earn 1 point for each $1 spent in our store after you have enrolled into our Program. 50 points for each review you submit for items purchased. 10 rewards per person per calendar month apply. This is an easy way to earn up to $25 in Rewards each month! 100 points for every new customer that submits a order. $5 off their first order! Like Us On Facebook: easy 20 points! Share Us on Facebook: another easy 20 points! It's quick! It's easy! It's FREE!

HOW DO I EARN POINTS?

• Purchases:You will earn 1 point for each $1 spent in our store after you have enrolled into our Program.
• Product Reviews:Get 50 points for each review you submit for items purchased. 10 rewards per person per calendar month apply.
• Referrals:Refer customers & you'll receive 100 points for every new customer that submits a order. $5 off their first order!
• Like Us On Facebook:Receive an easy 20 points when you like our page on Facebook.
• Share Us on Facebook:Receive 20 points when you share our store on Facebook.



WHAT KIND OF REWARDS CAN I REDEEM WITH POINTS?

A reward is issued as a store coupon. For every 100 points earned, you will receive a $5 coupon good on any future order.

HOW DO I REDEEM REWARDS?

You can redeem rewards for a coupon once you reach 100 points. The coupon code will be emailed to you and can be used on a future order.